Customer Care

Customer Care Policy

We’re here to support you with respect, kindness, and care—and we ask the same in return.

Customer service is a two-way relationship.

Let’s keep this space sacred, together.

Email Contact:
wearehanah@gmail.com

Email Response Hours:
Monday–Friday, 12–4 PM (Pacific Time)
Please allow up to 48 hours for a response.

We are building Hanah Community through Love

Dec 22, 2025
Hanah Silk Celebration Caftan in action!

@Megan

Aug 22, 2025

I Love the cozy sweater!

@Lily

Aug 20, 2025

I got the sweater!!! It’s so soft and I loved the packaging!

@Luc

Feb 26, 2026

Hanah Everyday Caftan is made of Organic Cotton. It Feels like Warm Big Hug!

@Yoyo

Aug 13, 2025
Hanah is where one may feel beautiful, comfortable, whole, in an environment of healing together. I LOVE IT!

@Carmyn

Aug 16, 2025
Hanah is more than a clothing company. Every piece reflects tenderness and strength, from the thoughtful designs, down to the way it all arrives, in thoughtful and intentional packaging that is biodegradable and plastic free.

@Chelsea

Oct 3, 2025

My Hanah sweatshirts I purchased are incredibly cozy and amazing to wear! I bought both the thumbprint heart sweatshirt in cream (makes me feel like a beaming heart of love!) and the Be the Sun green sweatshirt.

@Rachel

Dec 22, 2025

Those who dress together, stay together!

@Yoshimura Family

Feb 24, 2026

Perfect for my infusion days. Nice and soft. I love that it’s so comfortable.

@tonia

Jan 22, 2026
I love this shirt. It is very soft and is a good quality material.

@rachris10

Jan 22, 2026

5 out of 5 stars

Fast selling excellent customer service

@JORDAN

Jan 10, 2026
It is so soft. It’s going to be great to wear on my chemo day. The zipper is on the side my port is.

@Sharon

Dec 18, 2025
The seller was fantastic! Helped figure out the placement of the zipper and waited for my sister in law to get her port!

@Lauren

Dec 17, 2025
This was just as described and my Husband loved it. Having a port is hard with clothing and these products are amazing. Will be buying more.

@Stephanie

Dec 16, 2025

Very comfy and cozy sweatshirt with easy access for my port. Thank you!

@andrearobeda

Customer Care

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We are building Hanah Community through Love

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